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Nearshore BPO transforms your business processes

We’re shaking up the BPO scene by providing all of the BPO outsourcing services you need at a fraction of the cost.

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We Are Inbound and Outbound Call Center Specialists

You asked. We delivered.
We maintain the front and back office staffing you need, plus inbound and outbound call center calls
in a variety of industries with service oriented and English-proficient agents.
With our nearshore BPO outsourcing services, you will get:

Increased Performance

Increased Profits

Required Compliance

Superior Technology

Business Process Outsourcing (BPO)

Using Our Nearshore BPO Services Means You Can
Leverage Your Resources

With our years of experience in nearshore BPO services and call center outsourcing, we employ our expert agents so you can focus your resources on your core competencies. Our resources provide:

  • Reduced Labor, Technology and Operational Costs
  • Superior English Speaking Skills and Strong Cultural Affinity
  • Multi-Channel Engagement and Gamification

Leaders in BPO Outsourcing Services
Built for Every Industry

If you have outsourcing needs – we can help. We provide customized call center solutions that allow our clients to achieve differentiation in their market. When you partner with Confie BPO services, we’ll streamline your business processes with cutting-edge technology.

Elevate Your Business with Confie BPO

Why choose our BPO? Our agents don’t speak English from a script. Many of them were born in the U.S. They can listen to your customers and interact with them. That – and the nearshore cost – is what sets Confie BPO apart. No more frustrated customers who can’t make the agent understand their needs.

With our nearshore BPO outsourcing services, we will allow you to stay focused on your business and we will help you:

Advantages of a Nearshore Call Center

Finding an agile and innovation-driven nearshore provider to customize an outsourcing plan for you is not magic. It’s simply the proper mix of talented people who share a culture and language and the ability to pivot in your market with:

  • Time Zone Advantages
  • Smooth Integration
  • Proximity

Our Outsourcing Call Center Fixed Rates Save You Money

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You already have an idea of the many ways nearshore BPO can save you money, plus help you achieve your goals, but did you know that Confie BPO offers a flat rate per person based on your variables?

Our rates are designed to provide call center services that are more economical. We are your end-to-endless results driven partner. Get an online estimate of costs today.

Enabling BPO Services is Easy

Once we have a clear understanding of your needs, we build a customized plan. Then we help you integrate that plan seamlessly into your existing structure.

1

Establish Needs

2

Identify Key Performance Indicators

3

Evaluation Period

4

Agreement Execution

5

Implementation Period

6

Continuous Improvement

Are You Ready for Business Transformation and Profitability?

Our proven business strategy is simple: people first. For 10 years, we’ve been working to become the leader in people-driven strategies that help companies just like yours take the next step.

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