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Claims Processing
Call Center Services

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Claims Processing That Gets it Right – Every Time

In order to be successful, your business needs Business Process Outsourcing (BPO) for insurance claims that is available 24/7 and won’t skip vital steps. Claims processing is an intricate process with established procedures. Whether your business needs to review medical claims, insurance claims or both, you must be able to depend on precise claims reviews, investigations, adjustments, and a final decision on acceptance or denial. Our call center services will streamline your business process, and you can choose from the many insurance offerings we provide.

You can confidently hand off lengthy and time-consuming tasks – or just some of them – to Confie BPO. Our trained agents will help you “claim” your time back for more important things.

With a Claims Processing Outsourcing You Can:

  • Simplify Documentation
  • Automation and Digitalization
  • Define clear communication channels
  • Standardized Processes
  • Efficient Data Management
  • And much more

From the first step of receiving the insurance claim and adjudicating it, to providing a detailed EOB to finishing up with a claims settlement, we’ve been doing this for many years. Our insurance call center services are built to save you time and money.

Third Party Administrator Services That “Next-Level” Your Business

At Confie BPO, we go above and beyond with additional features such as our widely requested Third Party Administrator Services (TPA). We know there is a complex path to making sure that every claim is processed correctly. If claims are not handled with care, you’ll end up with unhappy customers or claims being paid that don’t meet your criteria. Through TPA Services, our skilled claims agents further ensure you have happy customers and properly processed claims.

Confie bpo tpa services representation

Currently we cover nine major claims processing functions in out TPA wheelhouse:

  • First Notice of Loss (FNOL)
  • Spanish Translation Services
  • Seamless Communication for Active Claims
  • Claims Processing for Inactive Policies
  • No Exposure Claims Processing
  • Expert Appraisal Services
  • Salvage Processing & Management
  • Subrogation & Arbitration Services
  • Back Office Administration Functions

Revolutionize Your Business by Using Confie BPO Services for Customizable, Fast, and Accurate Claims Processing!

How Confie Business Process
Outsourcing Saves You Time and Money

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With our call center services, TPA services (and more!) we:

  • Enable you to spend your time on growing your business
  • Free you from having to hire, train and house a staff and equipment

Improve your claims processing turnaround timeWe can do the entire claims processing procedure from start to finish or just take some of it off your plate. You get to customize how you want Confie BPO to help with your claims processing.

“Claim” the Value You Deserve

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We know you have choices in BPO partners, yet we’re confident one of the things that sets us apart is our deep roots in the insurance claims call center services industry. Confie BPO has trained, skilled agents ready to make your claims organization excel at a fraction of competitor prices.

Start your journey to savings and growth with Confie BPO today. Contact us by phone at 877-964-0946 or via email at

Start Your Journey to Savings & Growth with
Confie BPO Today