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Nearshore BPO transforms your business processes

We’re shaking up the BPO scene by providing all of the business services you need at a fraction of the cost.

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We Are Inbound and Outbound Call Center Specialists

You asked. We delivered. We maintain the front and back office staffing you need, plus inbound and outbound calls in a variety of industries with service oriented and English-proficient agents. With our BPO, you will get:

Increased Perfomance

Increased Profits

Required Compliance

Superior Technology

Business Process Outsourcing (BPO)

Using Our BPO Means You Can
Leverage Your Resources

With our years of experience in the BPO and call center fields, we employ our resources so you can focus your resources on your core competencies. Our resources provide:

  • Reduced Labor, Technology and Operational Costs
  • Superior English Speaking Skills and Strong Cultural Affinity
  • Multi-Channel Engagement and Gamification

Leaders in Business Process Outsourcing
Built for Every Industry

If you have a business process need – we can help. We provide customized solutions that allow our clients to achieve differentiation in their market. When you partner with Confie BPO, we’ll streamline your business processes with cutting-edge technology.

Elevate Your Business with Confie BPO

Why choose our BPO? Our agents don’t speak English from a script. Many of them were born in the U.S. They can listen to your customers and interact with them. That – and the nearshore cost – is what sets Confie BPO apart. No more frustrated customers who can’t make the agent understand their needs.

With our BPO, we will allow you to stay focused on your business and we will help you:

Advantages of a Near Shore Call Center

Finding an agile and innovation-driven nearshore company to customize a BPO plan for you is not magic. It’s simply the proper mix of talented people who share a culture and language and the ability to pivot in your market with:

  • Time Zone Advantages
  • Smooth Integration
  • Proximity

Our Fixed Rates Save You Money

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You already have an idea of the many ways BPO can save you money, plus help you achieve your goals, but did you know that Confie BPO offers a flat rate per person based on your variables?

Our rates are designed to provide solutions that are more economical. We are your end-to-endless results driven partner. Get an online estimate of costs today.

Enabling BPO Services is Easy

Once we have a clear understanding of your needs, we build a customized plan. Then we help you integrate that plan seamlessly into your existing structure.

1

Establish Needs

2

Identify Key Performance Indicators

3

Evaluation Period

4

Agreement Execution

5

Implementation Period

6

Continuous Improvement

Are You Ready for Business Transformation and Profitability?

Our proven business strategy is simple: people first. For 10 years, we’ve been working to become the leader in people-driven strategies that help companies just like yours take the next step.

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