Call Center Services
Highway to Healthcare Success
As a healthcare provider, your primary goal is to service the health needs of your local community. It can be hard to do that when you are tangled up in paperwork, strict adherence to ever-changing government regulations and hiring and training new claims processors and human resources personnel.
Paperwork and compliance are always the worst parts of the healthcare industry. Confie BPO services can help process claims, while saving your organization some serious time. Our claims experts can help save money on government reporting, medical and administrative costs.
Path to Winning Healthcare Services
No matter the size of your business, we can help your business maximize its potential with our skilled and experienced agents in the following ways:
1. Personal Processing
Our Confie BPO agents are trained for your specific healthcare service so we can process billing, as well as answering calls about invoicing from your patients and healthcare insurance companies.
2. Help With Health Assessments
Our BPO experts can help process health assessments and also help with outreach to the local community. This ultimately leads to more patients, a bigger business, and a healthier community.
3. Membership Program Enrollment
One of the best ways to keep patients coming back is enrolling them in special membership programs. At Confie BPO, we can help with enrollment by reducing the turnaround time on membership applications. The end result is that you have more members than ever before, creating a solid foundation of returning customers and happy brand ambassadors.
4. From Care To Collections
Collections are always one of the touchiest areas of healthcare. But without collecting the money owed, your healthcare business may go out of business before you know it. Confie BPO services can help reach out to patients who owe money and help you collect the funds you need for your business.
More Time When You Need It Most
The biggest advantage Confie BPO services offer to healthcare companies is that they free up your most valuable resource: time. And we can do that with nearshore BPO agents who are experienced in healthcare services and who can speak the language of your clients and patients.
As a healthcare professional, every moment that you spend worrying about making phone calls and completing mountains of paperwork is a moment that you can’t focus on helping your patients.
By letting us help your business, you will be able to make a much bigger impact on your local community!